I ordered the deluxe power juicer from the website. My husband didn't want to pay the extra money for just the pour spout on the unit and said to cancel the order and get the basic model. I did this. Called the customer service number from the website. The problems start with the rep. was extremely rude. The first order was suppose to have been cancelled and the new order placed. Check my bank acct on the Internet only to find out I've been charged for 2 juicers. Call customer service back. Still, a very very rude rep explains it... read full review »