I bought a pair of alexandrite earrings. When they were looked at by a certifiied gemologist, the stones were of two diffent grades and the quality was very low. I paid $760 for the pair and they were worth around $300. When I went back to Kay's Jewelers in the Northeast Mall (Hurst, Texas), I was told that there was nothing that they could do about it. They did say that the stones could be sent back to their jeweler and replace the stones but at a higher cost. The person working there told that I got screwed out of the money and there... read full review »