I have made several purchases with Pacific Sales in the last two year and they were good experiences but was totally blown away by the arrorgance I experienced in the San Juan Capistrano store this afternoon. Remodeling Master Bath - found faucets & fixtures online but, wanting to buy local and willing to pay a little bit more to do so, I headed to my local Pacific Sales store, model numbers in hand. Tao Foppen, Plumbing Department Manager approached me. When I told him I had shopped the internet and wanted to get their... read full review »