Bought a new Saturn Outlook. Saturn Torrance promises free loaners. Have had multiple service problems. Received "free" loaner and then got charged almost $150 by Hertz for the loaner. Told by Saturn it would be reimbursed and cleared up; a month later we still have the charge. Tried to get Saturn corp and GM help. Area Manager sent us back to Torrance service manager who has been promising the reimbursement all along but accomplished nothing. Tried calling GM but operator won't let you speak to any of the executives and no... read full review »