I, too, lost my e-mail from Comcast's "SmartZone" on Saturday, April 4, 2009. It is obvious that "SmartZone" is slow and unreliable. On Saturday it DOA for over 7 hours. After it was revived, I checked all my accounts on-line to see if anything had not downloaded. Nothing there but spam. BYW, I have a regular schedule to check my accounts on-line since Comcast has a secret definition of spam and, with no advance notice, arbitrarily sends newsletters to the spam folder (while letting through spam and phishing... read full review »