I paid for service a year a time to save money. When I was selling my house so I gave them notice, when house sold I cancelled service. The unused months of service was to be refunded to me. First they said it takes 3 months to do a refund, when if I was starting up service they would expect immediate payment. Then after stalling for 3+ months, they still have yet to send me my refund. Very Poor customer service. I highly recommend going with another company. They will not follow through on their word and they will take your money. Total dissatisfaction and unacceptable service. read full review »