BAIT & SWITCH... When I spoke with the representative on the phone the details of coverage explained & e-mailed to me did not match the contract paper work. When I questioned the discrepancies, it was explained “I must have misunderstood”, I explained I had an e-mail with the details & price quote, which I had to forward back to a manager (I guess he thought I was lying). When they called back they were very abrasive and challenging, no offer of a solution, compromise, or apology for what could have been and honest... read full review »