I purchased a pair of Nike trainers in my local Footlocker on Sunday, 22 July. Upon trying them on a few times at home, I realized they were a bit too tight, so at the first opportunity, i.e. five days later, I returned them, requesting a bigger size. I was flabbergasted when the assistant told me (and this beggars belief) that, because I hadn't kept the box, they couldn't do the exchange. I tried to reason with said shop assistant, but was getting nowhere, so I asked to speak to someone in authority, i.e. a manager. He... read full review »