I was treated in an unbelievably rude and condescending way. It is not the main Verizon store, but a knockoff. Since it is convenient to my workplace, I went there to purchase a new battery for my cell phone. The employee I spoke with said immediately that since my phone was no longer being manufactured, they did not have a battery for it. At that point, it was ten months before I was eligible for an upgrade. I asked her what I was supposed to do. She suggested I look on eBay for a battery. I told her I needed one today, as the one I had... read full review »