Their support line is terrible, they offer no solutions, or just leave you hanging after they tell you to re-install Windows. I am still waiting for a response from their "Case Management" department. I also, out of frustration, asked for the corporate headquarters' phone number and or location and was told, "We are not at liberty to give you that." I did reach someone who told me after I complained about having to format the disc and re-install and write the disc from scratch that, as a consumer, I should know how to... read full review »