I must agree with virtually all of the negative comments left on this site by 'disgruntled' former Chem-Dry franchisees. That Chem-Dry's spokesmen would choose to (feebly) answer all of the complaints lodged here by former franchisees by trying to marginalize them by labeling them in such a way pretty much sums up their attitude: Arrogant. I purchased two Chem-Dry franchises back in the early 1990's; one in Florida and one when I moved back to New Jersey. Every step of the way, Chem-Dry put obstacles in the way of... read full review »