"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (AndyRed83)

Vonage
AndyRed83 March 15, 2011
I had to disconnect my new connection after 5 days because of the unreliable billing charges. They charged me $150 overages and charged my card for numbers that I dialed incorrectly and never made a connection though. The explanation they give is international calls start getting charged as soon as I dial them not when the call is connected. And also that call is kept active till the connection is made even if I disconnect. When I contacted them about the charges they said they can reimburse only half because policy prohibits them. I was so... read full review »
Filled under: Services Location: United States

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