PLACED ORDER ON SAT., MARCH 12, 2011, FOR LAMINATE FLOORING TO BE INSTALLED IN MY HOME. ON MON., MARCH 14TH, I FOUND THAT HOME DEPOT COULD INSTALL MY FLOORS FOR 1/3 THE COST OF SEARS. WHEN I ATTEMPTED TO CANCEL MY ORDER I GOT NOTHING BUT A RUN AROUND AND NEVER SPOKE TO ANYONE. WHEN I GOT IN TOUCH WITH GENE WHEAT, THE SALESMAN THAT SOLD THE FLOORING, HE HUNG UP ON ME AND THEN CALLED BACK 10MIN. LATER TO OFFER 20% OFF, UNACCEPTABLE! STILL UNABLE TO SPEAK WITH EMILIO DUNN, THE DISTRICT SALES MANAGER IN FLORENCE, SC, AFTER LEAVING MULTIPLE MESSAGES. I EXPECT THIS MATTER TO BE TAKEN CARE OF IMMEDIATELY. I WILL NOT BE REFERREING ANYONE TO SEARS. read full review »