My wife and I purchased a queen size mattress. I have slept on the mattress two nights. Both mornings, when I woke up, I had a lot of back pain. When I called the store and customer service line, they told me they can't take returns on mattresses. So even though I am unable to sleep on the mattress, they will do nothing for me. This is very bad customer service. They should be concerned that customers are happy with their product and especially if their product is causing health problems. This is unacceptable customer service. On my... read full review »