MY HUSBAND AND I PURCHASED $6, 000 OF FURNITURE FROM ROOMS TO GO IN AUSTIN. THE DELIVERY MEN SHOWED UP PROMPTLY AND WE WERE DELIGHTED WITH THE FURNITURE UNTIL WE REALIZED THAT WE COULD NOT SET UP OUR BED BECAUSE THE THREE SUPPORTS FOR THE BUNKIE BOARDS/MATTRESS HAD NOT BEEN DELIVERED. THE DELIVERY MEN, WHO WERE VERY NICE, EXPLAINED THAT THESE MAY BE AN ITEM THAT WERE SUPPOSED TO BE ORDERED SEPARATELY. LONG STORY SHORT, I SPENT ALL DAY ON THE PHONE TALKING TO DELIVERY, CUSTOMER SERVICE, STORE ASSISTANT MANAGER AND MANAGER WHO WOULD NOT RESOLVE... read full review »