Do not purchase from Rugs USA, they are fraudulent and scammers. When you purchase an item they instantly take your money, but they never send your item. They have worthless customer service that never answers their phones, emails or chats. When you are lucky enough to get ahold of them they tell you lies about UPS losing your items and they give you fake UPS tracking numbers that never work. It has been 1 month and I have yet to receive my rug. I have filed with the Better Business Bureau and after complaining so many times on Rugs Usa... read full review »