"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Disheartened Customer)

LensCrafters
Carrie Preisler March 17, 2011
I went into LensCrafters (store #5617) in Menomonee Falls, WI for a routine eye exam. The optometrist said that I needed new lenses, so I placed an order for lenses only since my frames are one of a kind. When I received my frames back they were bent up and the prescription was totally off. I was told that I "just had to get used to it". 7 visits, 4 lens replacements (due to incorrect pupil distance measurements by LC staff and 1 incorrect prescription reading by a LC optometrists) any many encounters with a rude and untrained staff, I... read full review »
Filled under: Services Location: United States

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