I have been an HP customer (PC’s and Printers) for many years. I had heard how Mr. Hurd had gutted a number of company functions to maximize profits and the impact on their product quality and reliability appears to be one of its first victims.
I purchased a C309a all in one printer a year ago. It failed seven months into the warranty period for a transceiver failure (wireless connectivity). HP sent me a new unit. Five months later the new replacement failed for the same thing. Since I was outside the warranty by a couple of weeks, I... read full review »