I wish I had known about Hewlett Packard not having a 1-800 support number unlike most other big name computer brands, since you pay extra for the name. When you go to their support site on the web you are run in circles until you finally get frustrated and give up. If you want to email them to complain about their useless web support, you have to select a number of choices about what you want to email them about and again you are run in circles. If you like complicated puzzle's, buy a Hewlett Packard PC and try to contact them. It's harder than Chinese arithmetic. read full review »