Webroot/SpySweeper elected to upgrade their existing software. Unknown to them at the time their new release no longer supported any Windows 2000 OS. My system was down two weeks while they diagnosed the problem (system unprotected). But that's NOT the complaint. Once they discovered their product would NO longer support Win2000 they simply said, "sorry, we can NO longer support you unless you get new equipment". I said I cannot afford new upgrades so give me a REFUND for my two year subscription. THEY REFUSED! Instead, they... read full review »