Dear Thomas Ciarrocchi, We received your letter of January 4, 2011, in which you indicated that you were unable to offer us the loan to re-finance our primary residence home. Your letter stated “low-appraised value” as the reason for declining our loan request. I am writing to set the record straight regarding that loan. Firstly, the loan WAS approved by Quicken Loans, and we had reached the point of meeting with the Notary Public in our home to sign escrow papers. (See the attached approval/escrow letter.) For you to... read full review »