Be careful when dealing with the mortgage team in Burlington, MA. They are the most unprofessional group of people I've ever worked with. They will play a shell game with you to try to recoup their incentives they offered in a form of a fee or higher interest rate. This is an aggressive bunch and the culture there is to be pushy and intimidate you. Most people don't like conflict so this technique works well for them. You can definitely get a better rate from another bank but the illusion of an incentive keeps people from jumping... read full review »