My husband and I work and we had scheduled an apt with A & E for 3/21/11 (Monday) to install the parts we bought from them. We paid up front for parts and labor. It took almost two weeks for them to get our parts to us and they could not come out when we got them. We had to wait five days for this apt from the time we got the parts. Our scheduled time was 8am to 12 pm on Monday 3/21/11. I had my father drove 35 miles one way in the morning to wait for the repair guy to show up. At 11:40am I called to ask when they were going to show up and... read full review »