I ordered a jabra bt3030 from them last week. i received it and once opening the package i realized the unit felt cheap. i later realized the unit was actually a knockoff! what a nice surprise...i called customer service and told them all of the differences between the genuine product and theirs. i made sure i was polite and even went as far as to tell them i don't blame them for anything because it's not the customer service departments fault. she (the "supervisor") decided to respond by getting VERY annoyed, cutting me off... read full review »