Benjamin Franklin Plumbing in NE Ohio is expensive and has a generic pricing structure that is meant to confuse the customer. Look for a reputable handyman. Most plumbing jobs require muscle, tools, and a year of experience. Don't pay too much. Technician was given list of three things that needed to be done. Tech didn't know he turned water off outside. Drove back to warehouse to get special tool. Still didn't know water was off. Then, bent main pipe to kill water flow unnecessarily. We paid $150 more for the extra work... read full review »