I purchased a gas dryer (Kenmore) that turned out to be defective in less than one month. I received a replacement dryer that was also defective (began smoking). I was put through so much harrassment with the exchange of these dryers. This dryer cost approximately $700. A number of the representatives were rude. I literally had to make about 20 calls before I could straighten this out. I think that after all of that the least Sears could have done was give me free installation. I had to pay a plumber three times to install three different dryers. read full review »