Our land line phone, with Verizon, went out approx. 5:30pm on Monday, 3/21/11. When I called Verizon repair I was told it will take five days for a tech. to come to the home. We pay extra a month for wire service, however the problem is with the Verizon line outside. I have called and spoken to an agent and the last call made this evening 3/22/11 the person I spoke to was rude and abrasive and really did not care at all about the fact we are out of a phone. Is this way more and more people are opting out of landlines and going with their cell... read full review »