On February 22, my laptop was stolen from my suitcase on a U.S. Airways flight from New Jersey to Oakland. I contacted the airline immediately and filed a complaint, including all the information they requested: complete details of my flight and the stolen item, proof of purchase for the laptop (a MacBook Air that cost me $2, 000), etc. After keeping me waiting for a month, U.S. Airways sent me a form letter telling me that it does not compensate for laptops. I don't know what to do about this. If they have a policy of not... read full review »