In August 2010, a $1, 000+ garage door was installed by Overhead Door Company of Winchester, VA. By November it had sagged in the middle to the point that the metal brace and actual metal of the door is bent. In December 2010 we addressed the problem with Jessica Webber (the "General Manager" of Overhead Door Company of Winchester). When I initially contacted her by phone to explain we had a problem, it was clear that she had no intention of assessing the complaint with an open mind. For example, she immediately asked if the door... read full review »