I won many items, and after many complaints I did recieve the ipod nano I won (it took 6 weeks to ship). The item came directly from amazon.com and it was legit, as I was shipped a pink nano and wanted silvr and processed an exchange through amazon. Anyway, the other 10 items I won were nowhere to be found, and so I called customer service once again. They refunded ALL of the money I spent on their site except for the bids and money I spent on the nano, which was only about $20. I am happy to say 48 hours later the money was back in my bank... read full review »