The cooling unit in my Vinotemp wine cellar isn’t cooling properly, so I contact Sears Home Services as this is in a second home in Lecanto, FL. It’s fairly rural, and not many people service wine cellars. I make the appointment three weeks in advance, verify that they can service my unit (giving them the make/model/serial number) and make plans to take a day off work, drive two hours from my primary residence to my second home to meet the serviceman in a window from 8am to Noon. Sears had reconfirmed the appointment the day... read full review »