Comcast complaint One consistent theme of Comcast is that no one ever does what they promise you will be done and no one ever calls back to follow up!! We decided to get Comcast service for the first time when moving from Kansas to Indiana in November, 2010. My wife has a brother who works for Comcast and our landlord also has family working for Comcast. Therefore, we began this experience with a positive outlook about the company. We ordered Comcast's Double Play – Phone and Internet service package for... read full review »