My Dear sir, I thought good long term customer care was profitable for both your franchise and myself, I will say what happened, with no imbelishment. I am a returning Liberty tax customer . Three weeks before I Had my taxes done by liberty, I was Quoted a price By Bert For 150. My tax was the same as the previous year, but about 30 grand less on my gross. So I come in three weeks later about march 21, Now Phylis took all my imformation and I told her at this time about Berts 150. Quote, same as Last year. NOW the following day Phyli... read full review »