I bought a brand new Dell laptop in late July. It had crashed by December. I spent nearly $1000 trying to fix it before realizing the problem was the lousy computer, not anything else. I then had to spend more money to buy an external harddrive and hire Geek Squad to back up the data. Dell replaced the hard drive and within a month the thing crashed again. I won't even open the box. I won't spend the money (again) to restore the software i had to restore the first time. I have no confidence that it won't crash again. And Dell... read full review »