I began my purchase on 03/03/11, eyebuydirect was offering buy 1 get 1 free. Upon checking out the total did not reflect anything free. I purchased 1 pair and sent a email to request the 2nd free pair. I was informed I would have to pay an upgrade fee, which I did pay. On 03/24/11, I requested status of my order via email after 2 days of trying to call with no one answer to the listed phone number on the website. I sent anothe email today 3/28/11 requesting a full refund and have yet to receive any kind of response. This company has fraudulent advertising, horrible customer service and will steal your money. DO NOT BUY FROM EYEBUYDIRECT.COM read full review »