I am a business owner and utilize UPS much during each month. I am usually happy with their service, but The UPS Store on 1436 Altamont Ave, Schenectady, NY has changed my view of UPS stores. This store has no customer service skills and excessive costs. On March 28, 2011 I was sending a prepared package with prepaid mailing label- all it need was one strip of tape to finish the packaging and be sent out. The gentleman asked me for $2 for taping. I questioned him why the charge since I prepaid for the shipping. He said it... read full review »