For part of our family vacation to France in August 2009, I prepaid for a car for four days through Europcar’s website. On arrival in Pau, France, I walked over a mile from the train station to the agency where I was informed my car had been given to someone else because I was late. When I expressed my shock at the deception and asked whether a car would be available the next day, the agent then proceeded to berate me for my tardiness and informed me that as an American I needed to accept that I was in France and must adjust my... read full review »