I purchased additional trip cancellation coverage from Access America via continential airline website. My 10 month old son ruptured his ear drum and was medically unable to fly. After submitting the claim to access amercia, I received a letter 42 days later stating the claim had been denied. The policy I purchased was trip cancellation should a medical emergency, illness and medical situation occur which would prevent you from flying in order to received a refund for the purchased airline tickets. read full review »