I was a former customer who discontinued service due to inconsistant delivery. On the 14th of this month, I decided to give Schwan's another chance after seven years and placed a good initial order. I was advised (and have the confirmation email) that the order would be delivered on Friday morning. By mid afternoon, the order had not arrived and I called customer service, hoping there was just a minor delay. After all, they do happen. The rep. told me that my order was on the truck and I could receive it as late as 9:00 PM. The order... read full review »