I bought a phone for my son after the holidays. I was told by the AT&T store rep that to add a line was $9.99 - as is their big tag line on all types of advertisement. Imagine my surprise when they changed MY individual plan to a family plan, increased the cost of my plan by $20 a month, and then threw on the $9.99 charge, so that my "add a line for 9.99" became ADD A LINE FOR $29.99! What a crock of junk. They should be ashamed of themselves. I called and took the issue through supervisors and up to their... read full review »