When I purchased an HP G71-340 laptop computer from Staples, I was sold a three-year extended warranty that was seamlessly to continue the HP 1-year warranty for 2 additional years. Before the HP warranty was up, I contacted them with a computer speaker problem. They failed to resolve the issue. I went back to work. It takes hours to deal with HP on technical issues. Today, with my extended warranty in place, I contacted Staples ESP about the speaker problem. I was curtly told by both a technical contact and her supervisor that because I had... read full review »