I want to file a complaint about how horrible sear repair is, and the terrible service they give to loyal customers. I had called on 3/25/11 and scheduled an repair appointment for 4/1/11 (1pm-5pm) for my Kenmore elite washer. I waited all day, I called twice to verify my tech was still coming and was told yes my appointment was still scheduled and the tech will be arriving by 5pm. So he never called or showed up. I called back at 5:30pm to find out if he was running late. They told me he was not even coming. I had to make a new appointment... read full review »