I placed an order on 2/23 and received an immediate confirmation via email. On 3/23 when it hadn't arrived, I sent an email. There is no phone number on their site. The state on their site that they will respond to all emails within 24 hours. Didn't get a reply to that email, nor the next 4 I sent. Their "contact us" form actually returned an error code, but I was able to locate an email address on their site. The bad news is that I needed that dress for a wedding that my daughter was flower girl in. The good news is that they never charged me. I WOULD NOT ATTEMPT TO DO BUSINESS WITH THIS SHODDY OPERATION. read full review »