USER REVIEWS (John Darwin)
Mortgage
I set up direct payment from my account to mymortgage with Chase bank who had taken it over from Washington Mutual. My bank paid the mortagge always in time. But it appears Chase Bank made a habit to hold back the payment until the sixteenth of the month when the late fee begins to kick in. It charged me fees every month. When I discovered I wrote Chase Bank and asked for removal of late fees. With the letter, I also attached copies of the dates that my bank posted the payment into Chase Bank's mortgage account. I received from the... read full review »
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