March 2010 I ordered 5 items - 3 decorated sweatshirts and 2 tops. One is still on back order after one month. The sweatshirts are way too big and the one top is too small. One top is just right - true to size. There is no way for customers to offer a review on company's website. Return postage is not part of the deal. I spoke with the customer service representative who informed me that the company could not provide returns "just based on size." I could hear the disgust in her voice as she relented and informed me that she would send return postage-free label. read full review »