I purchased and downloaded Webwatcher a short while ago. Recently, the computer I was monitoring got an updated version of Norton Antivirus which has now disabled Webwatcher. I filed a help ticket only to be told that it was a KNOWN issue and one the company had no interest in assisting with...unless of course I wanted to upgrade to their premium service. There marketing materials explicitly state that anitvirus software does not detect/disable their software product. This is clearly deceitful. Be warned...if you purchase their regular product, you can have your dollars made wasted at anytime. DO NOT PURCHASE. read full review »