Unacceptable and unwilling to do anything to correct their customer service or lack thereof! On Friday, March 24th, I called to report that our air conditioner was not working. I was told that a technician would call me immediately and provided his phone number, just in case he didn't call. After an hour, I called and left him a message. I did not receive a return call and he apparently does not work weekends. I called again and Monday, he went to the home and said we need a new air conditioner. Did I mention this is Phoenix, AZ!... read full review »