I PURCHASED MY PHONES IN SOUTHERN CALIFORNIA AND TRAVELED ABOUT 55 MILES FOR A VACATION IN BIG BEAR LAKE. NOW I CANT SEND OR RECEIVE PHONE CALLS. I CONTACTED METRO PCS VIA COMPUTER, THEY TOLD ME TO CALL CUSTOMER SERVICE. I CALLED IN SPOKE TO SOME GUY (MOST LIKELY IN A DIFFERENT COUNTRY), HE TOLD ME THAT I SHOULD OF PURCHASED A METRO PCS CALLING CARD PRIOR TO TAKING MY VACATION! THEIR SERVICE SUCKS! SOMETIMES I CANT EVER DIAL OUT WHILE IN MY OWN HOME! WE RECEIVE A RECORDING FROM VERIZON TO CONTACT OUR CARRIER! MAYBE VERIZON DOES "RULE THE AIR!!" read full review »