I signed up for this service two years ago in 2009. I tried to use it and had problems getting in. Once in, it was no where near the extensive coverage they claimed it would be. Not realizing that they were going to automatically renew my membership after a year and bill me for it, I missed it on my credit card bill but caught it this year. I called and asked for it to be removed. They refused saying that I didn't respond to the email to cancel renewal that they sent. They never sent one. I haven't used the service since the first... read full review »