After my complaint, I will include purchase details. In August, 2010, I ordered a new GE washer and dryer through Best Buy. Best Buy performed the installation (both appliances are electric.) I had to run around and buy the installation products because "I ordered them online, " according to Best Buy. I went to several stores, as Best Buy continually told me a store had the correct products; I'd get to that store and they wouldn't have the products, so they'd send me to another one. In California, that can amount to many... read full review »